USE OF COOKIES

This section is dedicated to our cookie management policy. When viewing our content, information about your device's browsing experience (computer, tablet, smartphone, etc.) may be stored in "cookie" files installed on your device. This policy allows you to learn more about the origin and use of such browsing information and your rights with respect to it, in particular your right to object to it. This policy also applies to information collected by us when you access this website through advertising content that we distribute on third party websites and applications.

2. Who are we?

Welcome to the website groupe.renault.com, published by Renault SAS whose registered office is located at 13-15 Quai Alphonse le Gallo 92100 Boulogne-Billancourt and is registered with the Commercial Register under the number 780 129 987 03591.

We use a Data Protection Officer to ensure the privacy of your personal data, including data collected through cookies. The Data Protection Officer can be contacted at dpo@renault.com and 13-15 Quai Alphonse le Gallo 92100 Boulogne-Billancourt.

2. WHAT ARE COOKIES?

Cookies are pieces of information stored in a user's device by the server of the website that is accessed. Websites use them to send information to the user's browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).

Only the issuer of a cookie can read or modify the information contained in it.

3. WHAT ARE COOKIES USED FOR ON THE WEBSITE?

The website groupe.renault.com uses different types of cookies.

Some of the cookies used are intended solely to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.).

Other cookies are strictly necessary to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, access to your user account, etc.).

Other cookies are used for the purpose of:

  • analysing website traffic and use to improve your browsing experience;
  • making the site more user-friendly and interactive by allowing you to interact with social networks.

 

4. WHAT COOKIES ARE USED ON THE WEBSITE?

The cookies used on the website are:

  • renault.com cookies ;
  • third-party cookies restrictively chosen by Renault SAS (communication agency, audience measurement companies, etc.).

4.1 Renault SAS cookies groupe.renault.com

The cookies stored by the tools of the website groupe.renault.com are listed in the table below:

Name

Purpose

Retention period

Transfer outside the EU

Session16 5

Used to identify user and remember download center selections.

10 years

No

    55

Used to remember user’s cookie consent preferences.

179 days

No

    55CC

Used to remember user’s cookie consent preferences.

13 months

No

    55tld

Used to remember user’s cookie consent preferences.

Session

No

PHPSESSID

Preserves user session state across page requests.

Session

No

popinHide

Hide poppin if user has already seen it

1 day

No

CookieCon sent

Stores the user's cookie consent state for the current domain

1 year

No

 

4.2 Third-party cookies

Some of the features on this website rely on services offered by third party websites.

4.2.1 Audience measurement

The Google Analytics service tracks visitors and determines how they use the site. This is a statistical tool that allows Renault S.A.S to improve its website by taking into account the needs of visitors. The data generated by such cookies concern:

  • your use of the site, such as the pages you have visited;
  • your IP address to determine the city from which you are connecting. This data is immediately anonymised following localisation and is not communicated to Google.

The cookies that are used appear in the table below:

Name

Company

Purpose

Retention period

Transfer outside the EU

_ga

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 year

No

_gid

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

No

_gat

Google

Used by Google Analytics to throttle request rate.

1 day

No

    utma

Google

Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.data is sent to Google Analytics.

2 years

No

 

    utmt

Google

Used to throttle request rate.

1 day

No

    utmb

Google

Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

1 day

No

    utmc

Google

Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

Session

No

    utmz

Google

Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

29 days

No

    utmv

Google

Saves user-defined tracking parameters for use in Google Analytics.

2 years

No

collect

Google

This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels.

Session

Yes

ads/ga-audiences

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Session

Yes

NID

Google

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

6 months

Yes

rc::a

Google

Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor.

Peristent

Yes

 

rc::b

Google

Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor.

Session

Yes

rc::c

Google

Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor.

Session

Yes

r/collect

Doubleclick

This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels.

Session

Yes

4.2.2 Tailoring advertising messages

Whenever we send you promotional messages or display such messages on the website, our objective is to send you the most relevant advertisements and offers possible, tailored to your needs or that are likely to actually interest you. Indeed, thanks to your personal data (which we collect in an automated way during your visits to our websites or your use of our mobile applications (cookies in particular) which may be cross-referenced with data from our customer files, which you have either provided directly to us or which we have obtained from our partners), we are able to develop a profile enabling us to evaluate and predict your personal preferences and/or interests with respect to our products and services as accurately as possible. By getting to know you better, we can offer you more suitable products or services and better meet your needs.

The data generated by such cookies concern:

  • the fact that you have visited our website;
  • the pages you viewed.

To date, the media.groupe.renault.com site does not display any cookies of the advertising type.

4.2.3 Improved website user-friendliness and visibility

To improve the website's user-friendliness, Renault S.A.S uses services offered by third parties, such as:

  • Buttons for sharing (Facebook, Twitter, LinkedIn, Google+);
  • lists of tweets (Twitter);
  • streaming video on the website (YouTube);

These features rely on third-party applications integrated into our website. The social network providing this application button may identify you via this button, even if you did not use this button when you visited our website. Indeed, this type of application button may allow the social network in question to track your browsing on our website, by the mere fact that your account on the social network in question was activated on your device (open session) at the same time that you were browsing our website.

We recommend that you consult the privacy protection policies of these social networks in order to learn about the ways they use the information they may collect via these application buttons, particularly for advertising purposes. In particular, these protection policies must allow you to express your preferences on these social networks, in particular by setting up your user accounts for each of these networks.

The cookies that are used appear in the table below:

Name

Company

Purpose

Retention period

Transfer outside

the EU

GPS

YouTube

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

1 day

Yes

IDE

Doubleclick

Used by Google DoubleClick to register and report the 
web site user's action s after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

Yes

PREF

Youtube

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

8 months

Yes

test_cookie

Doubleclick

Used to check if the user's browser supports cookies.

1 day

Yes

VISITOR_INFO1_LIVE

Youtube

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

179 days

Yes

YSC

Youtube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen .

Session

Yes

yt-player-headers-readable

Youtube

Used to determine the optimal video quality based on the visitor's device and network settings.

Persistent

Yes

yt-remote-cast-installed

Youtube

Stores the user's video player preferences using embedded YouTube video

Session

Yes

yt-remote-connected-devices

Youtube

Stores the user's video player preferences using embedded YouTube video

Persistent

Yes

yt-remote-device-id

Youtube

Stores the user's video player preferences using embedded YouTube video

Persistent

Yes

yt-remote-fast-check-period

Youtube

Stores the user's video player preferences using embedded YouTube video

Session

Yes

yt-remote-session-app

Youtube

Stores the user's video player preferences using embedded YouTube video

Session

Yes

yt-remote-session-name

Youtube

Stores the user's video player preferences using embedded YouTube video

Session

Yes

ugid

Unsplash

?

1 year

Yes

lang

Twitter

Remembers the user's selected language version of a website

Session

Yes

local_storage_support_test

Twitter

The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures.

Persistent

Yes

_ga

Spotify

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

Yes

_gid

Spotify

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

Yes

_gat

Spotify

Used by Google Analytics to throttle request rate

1 day

Yes

i18next

Atos

Share prices

Session

No

 

5. HOW DOES RENAULt S.A.S GATHER MY CONSENT FOR COOKIES?

When you first visit our site, you are asked to accept or refuse the use of certain cookies.

If you do not want cookies to be installed or read on your device, a cookie noting such refusal will be stored on your equipment to allow Renault S.A.S to record the fact that you have objected to the use of cookies. If you delete this cookie-refusal cookie, we will no longer be able to recognize that you have rejected the use of cookies.

Similarly, when you accept the use of cookies, a cookie-consent cookie is installed. Cookie-consent or cookie-refusal cookies must remain on your device. You can change your preferences at any time as described in the next section entitled "Cookie Management"

We hereby inform you that cookies intended to enable or facilitate communication or necessary for the provision of a service you may have requested do not require your consent and you may not object to them.

6. HOW CAN I MANAGE COOKIES?

You have several options for managing cookies (including deleting them).

6.1 Cookies management module

A module has been provided to enable you to manage the cookies used by the www.groupe.renault.com website which require your consent.
By clicking on this link http://www.youronlinechoices.com/fr/controler-ses-cookies/  you can access at any time the module and modify your preferences depending on the type of cookies.

6.2 Browser Settings

You may also manage the storing of cookies via your browser.

Most browsers are set by default to accept cookies, but if you wish, you can choose to accept all cookies, systematically refuse cookies or choose which cookies you accept depending on where they come from. You can also regularly delete cookies from your device using your browser.

However, don't forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).
Each browser has a different setup for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences. For instance:

6.3 Editor modules for making objections

You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. In this way:                                                                                                            

6.4 Platforms for making objections

Several advertising professional platforms also allow you to refuse or accept cookies used by companies that are members of these platforms. These centralised mechanisms do not prevent advertisements from being displayed but only block the installation of cookies allowing advertisements to be tailored to your interests.

For example, you can go to www.youronlinechoices.com to prevent cookies from being installed on your device. This site is hosted by the digital advertising professionals of the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.

This allows you to find out which companies are registered on this platform and which allow you to refuse or accept cookies used by these companies to tailor the ads that may be displayed on your device based on your browser information: http://www.youronlinechoices.com/fr/controler-ses-cookies/.

This European platform is shared by hundreds of Internet advertising professionals and provides a centralised interface for you to refuse or accept cookies which may be used to tailor the ads that may be displayed on your device based on your device's browsing experience.

7. IF YOU SHARE THE USE OF YOUR DEVICE WITH OTHER PEOPLE

If your device is used by more than one person and if the same device has more than one browser, we cannot be sure that the services and advertisements intended for your device correspond to your own use of that device and not to that of another user of the device.

In such cases, you are responsible for any shared use which you may allow of your device and for any settings in your browser which you are free to configure with respect to cookies. In particular, it is your responsibility to inform other such users of such shared use and settings.

8. YOUR RIGHTS

In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, limit and delete your personal data. The procedure for exercising your right to object is described in point 6. To exercise your other rights, please consult our information on the protection of your personal data by clicking on the following link https://group.renault.com/en/legal-information/ 

9. CHANGES

We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.